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Retail Partner - Sales Attendant ( Ikoyi Store) - Onikan, Lagos

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Active since 12-09-2018 Job category Fashion / Styling / Cosmetics
Location Onikan, Lagos Level Entry level/Graduate
Educational level Vocational / Diploma / As... Employment type Interim with permanent prospect
Hours 0 Salary -
Faitress Beauty Limited is a fast growing beauty business focused on providing clients with the best hair extensions, wig services and professional hair care services.

We are focused on a global market but are headquartered in Lagos, Nigeria.


Job Description:
This is a short-term internship (6 months – 1-year contract) position which may translate to a full-time role based on performance. Suitable for Diploma-Holders and OND.


Responsibilities
The person will:
o Listen to customers’ questions and concerns, and provide answers or responses as well as general support

o Provide information about hair products, colour, wigging and hair care services

o Take orders, calculate charges, and process billing or payments

o Help to generate sales leads while providing information about wigs and other hair units available or services
o Handle complaints

o Record details of customer contacts and actions taken

o Refer customers to supervisors or more experienced employees

o Process cash refunds/exchanges, and help customers locate items.

o Keep tidy store environs

Key Skills
o Needs strong communication skills to answer customers clearly. Must understand and communicate information effectively by phone, or in person.
o help retain customers by answering customer questions and complaints in a helpful and professional manner.
o must listen carefully and understand a customer’s situation in order to help them.
o Workers should be patient and polite, especially when interacting with difficult or irate customers.
o must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention


Experience, Skills & Personal Competencies.
• Adaptability.
• Time Management Skills.
• Flair for beauty services and products.

 

More information
This listing is a full-time job

Job category Fashion / Styling / Cosmetics
Industry / Industries Fashion
Region Nigeria
Keywords Fashion , Entry Level , Customer Service, Intern.

Contact information

Name Professional Services Team

Location

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